Head of Student Affairs

ABOUT VINUNIVERSITY

VinUniversity is the first private, not-for-profit Vietnamese university established based on international standards. The university integrates the models of excellent international universities with the unique cultural and economic characteristics of Vietnam, to make a breakthrough in Vietnamese higher education and to become a world-class university.

VinUniversity has strategic collaborations with the world’s leading universities, including Cornell University and the University of Pennsylvania. These universities have become close advisors and crucial enablers in establishing the four colleges at VinUniversity: College of Arts and Sciences, College of Business and Management, College of Engineering and Computer Science, and College of Health Sciences. Every aspect of the University: its curricula, research, faculty, student body, facilities, and campus life, is being developed to meet the highest standards set by the world’s leading accrediting and ranking organizations, such as ABET, AACSB, Quacquarelli Symonds (QS) and Times Higher Education (THE).VinUniversity’s founding benefactor, Vingroup, is one of the biggest private conglomerates in Asia with the largest market capitalization value in Vietnam. As a multisector corporation, Vingroup focuses on three main areas: Technology; Industry; and Property Services. VinUniversity is proud to be a part of the Vingroup ecosystem, giving its students opportunities to connect with several high-quality research institutes (such as VinAI, and VinBigData), pioneering industrial enterprises (such as VinFast), and leading Vietnamese companies (such as Vinpearl, Vincom Retail, Vinmec, and Vinhomes).

THE OPPORTUNITY

VinUniversity seeks a highly motivated candidate with a record of excellence in education and university administration. The candidate should have prior leadership experience in a diverse higher education environment to serve as the Head of Student Affairs at VinUniversity.

The Head of Student Affairs is responsible for the oversight of student development and experience related to a wide range of co-curricular activities, student services, work-study, and residential life. Head of Student Affairs will partner with other units within the University and coordinate specific programs that will support student development. Head of Student Affairs will oversee the Student Affairs Team and will provide a one-stop shop for Student Services (online and offline) for all student populations.

POSITION RESPONSIBILITES

• Manage the fiscal planning and management of Student Affairs, including operations and staffing matters. Provide training as needed as well as staff evaluations, professional development, and related personnel matters to ensure that the Student Affairs Team consistently contributes to an exceptional student experience that promotes academic success and well-being.
• Manage the development of short-range and long-range operating plans, including program services and budgets. Work with the staff of the Colleges and the University to set development priorities for the Student Affairs team.
• Partner with the College and University leaders to implement a student culture that reflects culture attributes (E.X.C.E.L), celebrates diversity, and encourages an inclusive and respectful campus climate.
• Advise students on the parameters of University and College policies; identify and evaluate options to resolve issues and challenges; and serve as a resource for students with disabilities. Provide guidance to students. Maintain confidentiality during discussions with students, faculty, police, and health professionals.
• Collaborate with College and University leaders in creating and coordinating an emergency management and readiness process. Coordinate student crisis management.
• Work with the College of Health Sciences and other appropriate partners on relevant services, issues, and protocols regarding student health, including mental health.
• Work with College and University leaders to provide guidance and support to students regarding the grievance process for non-academic disciplinary issues and for matters related to the student code of conduct.
• Lead and oversee the collection and analysis of data concerning student experience and outcomes related to student services. Monitor student satisfaction with regard to student services through surveys and ongoing performance feedback. Envision opportunities for change within the Student Affairs team and across the University, especially as it relates to the student experience.
• Work closely with the College and University leaders to manage the production of the Student Guide/Handbook.

EDUCATION AND EXPERIENCE

• Graduate degree in a relevant academic discipline.
• Demonstrated experience with student affairs, university life, and administration.
• At least 5 years required of progressively responsible administrative experience in higher education, preferably in student affairs/student development.
• Experience in planning, fiscal management, resource allocation, and personnel supervision preferably of an academic institution.
• An appreciative understanding of the challenges that inevitably arise from the operation of a new university along with the patience, resilience, and ability to work collaboratively with diverse constituents of an institution to resolve challenges effectively and to build opportunities to promote the mission and vision of VinUniversity.

KNOWLEDGE, SKILLS, AND ABILITIES

• Broad knowledge of the philosophy and mission of private universities.
• Knowledge of university life and student services with a strong student-focused mindset.
• Ability to communicate complex ideas and recommendations effectively, both verbally and in writing.
• Ability to manage a budget and monitor fiscal accountability.
• Demonstrated ability to work with faculty, staff, and students as well as community groups of diverse academic, socioeconomic, cultural, and ethnic backgrounds.
• Excellent written and verbal communication skills in English and Vietnamese.

COMPENSATION

The salary and benefits are competitive and commensurate with qualifications and experience.

We thank all applicants for their interest. Please note that only those candidates selected for interviews will be contacted.